Returns & Exchanges

At MERRACHI, we strive for complete satisfaction with every purchase; however, if your items are not the perfect fit, you may return them within 14 days of delivery. All returned garments must be in their original, unworn condition with all designer tags and hygiene seals still attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely place the items in their original MERRACHI packaging, ensuring all original tags and labels are intact to qualify for a refund.

3

Ship the Parcel

Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing